SHIPPING POLICY

At LORZA, we work with trusted global fulfillment partners to deliver your order efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

United States: 7–15 business days

Shipping times may vary due to customs clearance, weather conditions, or high-demand periods.

Shipping Fees

Free U.S. Shipping

Order Tracking

Once your order is shipped, a tracking number will be sent to your email.
Tracking updates may take 24–72 hours to appear.

Intentional design

Designed with intention, balancing modern style and everyday comfort.

Quality first

We focus on the details to deliver well-made fashion at fair prices.

Customer care

We’re always on your side — your satisfaction is always our priority.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.